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Services for Mediators

National Dispute Resolution is more than a mediation provider. We are here for our panel members all of whom are individual practitioners helping them with vital clerking support, liaising with clients and ensuring that cash flow is maintained


Practitioners already signed up

Call our friendly clerks on 01274 754000 to see how we can help

Our accreditation

National Dispute Resolution is accredited by the Civil Mediation Council (CMC) as a mediation provider in the UK.

What is whitelabel clerking?

National Dispute Resolution is the leading provider of clerking services to the ADR sector and is the behind the scenes partner for many of the mediation brands that you are familiar with, you just won’t know it is us behind them. 

Many of our partners want to use our Branding and reputation for first class service, but many don’t. 

You may want to ensure that you keep your brand, your reputation and simply want to fix the overhead costs that you are incurring whilst minimising risk and that is what we are here for. By using us for your clerking we provide the same service as our regular clerking only we do it in your name so that your clients see that it is you and not us that they are working with. 

For example we would 

All provided at a fixed price of 12.5% of sessions undertaken with no upfront costs

Why use clerking services?

Running a mediation practise can be a risky business. 

To run a successful practise you will need to have clerking support, you can do this yourself but it isn’t a good idea. Many studies have shown that the biggest complaint in regards to mediation providers is that their contact service consists of a a voicemail and call back service. In addition do you really want to be contacted directly by clients when you have other vital things to be doing at that moment in time? 

By using NDR we are able to act as a filter between you and your clients, ensuring that they receive a response the first time they call and that you are able to get on with the tasks at hand. Our service also ensures that your practise runs smoothly, providing you with access to clerking services, PA support, typing, invoicing, document prep and much more without the overheads. 

Running a full time office is expensive, and recent times have shown that when business is down you run the risk of losing everything. By using NDR you still have access to that support and more, but as we only charge when your getting paid then there are 0 risks involved. We do not set a minimum billing figure and not only does our service reduce risks but we are cheaper than paying for clerks direct. 

Imagine your run a single room office with a single clerk and phone service this might cost per year;

Office: £4,800

Clerk: £16,500

Phone Line: £240

Internet and Utilities: £1200

That is £22,740 and lets be honest that is an extremely conservative estimate with most costs left out. 

With National Dispute Resolution as your partner, you would need to bill £227,400 before you spent the same with us. But more importantly if you bill less, you pay less and if you bill nothing then you pay nothing so join us today

For example take a look at an example invoice

Get started today

Our accreditation

National Dispute Resolution is accredited by the Civil Mediation Council (CMC) as a mediation provider in the UK.

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