CMC Registered Mediation Training - (Online Learning)
Online courses are here to stay!
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Available Course Options
Option 1: Intensive Study
Rather than study flexibly over time before your assessment, you can sit the entire course in one go online by zoom.
This option is identical to our face to face course but takes place online rather than in a venue. Like with our face to face course, you will study in small groups, undertake practical roleplay training and skills sessions needing to attend face to face only for your final assessment.
You can switch to the flexible option at any time.
The available dates for the intensive option are;
Option 2: Flexible Study
Our flexible option allows you to study at your own pace.
You will sit 3 modules, the first is a theory module and you can complete this entirely at your own pace completing and submitting a portfolio of study as your theory assessment.
The second module is practical. You undertake this module by way of weekly 2-hour zoom sessions, for example we have practical sessions on a Tuesday 6-8pm. You can sit as many of these as you wish, as long as you complete a minimum of 8 prior to your final assessment.
The final part of the course is to sit a simple 2 hour online roleplay exam as part of your weekly training
You are able to switch to the intensive option at anytime subject to course availability.
This course is subject to different academic regulations to our face to face course. please see those regulations here.
Taking place entirely online, on completion you will be an accredited Civil and Commercial Mediator; able to practice as such in both national and international disputes.
Our course will develop skills in mediation, but it will also teach you a different approach to dispute resolution as well as some powerful new persuasive communication skills. The course meets all the requirements of the core training for CMC registration and is delivered as a mixture of practical hands-on sessions and taught content, all delivered by experienced and skilled mediation trainers.
All of our mediation trainers are practising mediators and have carried out not just private mediation sessions but have advised, designed and run government mediation services including work for the Office of the Public Guardian, the Ministry of Justice and the Court of Protection. They bring not just experience but a passion for mediation and our courses are widely considered to be the best mediation training available.
As we do not make a profit on our mediation training we are able to offer significantly lower costs on our courses than many other providers; CEDR, Align mediation, Pro-mediate, London School of Mediation and UCLan.
When training with us, we provide far more than just a mediation course; you become a member of our family. How many other schools provide you with this level of onward support?
What skills will I learn?
The most obvious skill is to conduct Civil and Commercial Mediation sessions! but we offer more than that, new skills you can expect to learn include;
- Managing the mediation process effectively
- Refine and learn new negotiation techniques
- New communication skills
- New ways of discovering information from hostile parties
- Conflict resolution skills
- The psychology of dispute
- Act as an effective advocate in mediation sessions and ‘tricks’ we mediators use
How this course is delivered
The online course consists of three modules;
- Foundations of mediation (Theory)
- Practice of mediation (Practical)
- Online 2 hour assessment
The course content is identical to the classroom based course differing only in the method of delivery.
The foundations of mediation module is completed at your pace and is available as an online course area that guides you through the theory of mediation from the process, to the supporting law, to the ethics and professional requirements of practice.
This online area is available for you to work through at your own pace, and contains multiple methods of study including both reading material and video lectures as delivered on our class room based course. The only difference is that you are able to progress through this at your own pace and at a time that suits you.
As part of the foundations module, you will have a personal tutor assigned to you, who will be available to support your studies and help guide you throughout your studies. As such you will receive the same, if not more direct support than if you studies at our classroom based course.
The practice of mediation module is the practical component of our course and takes place via zoom or similar software.
This module will develop your practical mediation skills as well as providing opportunity to put these skills into practice within guided roleplay sessions. This session is conducted in groups of no more than six, and is guided by a practising and experienced mediator who will have conducted a minimum of 100 civil and commercial mediation sessions.
You will be assessed as part of the practice of mediation module and can opt to receive your accreditation at this point. This will allow you to work as an accredited mediator in the UK and further afield.
The online assessments take place when you are ready during one of your normal training sessions. Simple, flexible and easy.
Following your successful completion of this assessment day, you will have met the training requirements for registration with the Civil Mediation Council in addition to NDR accreditation as a Civil and Commercial mediator.
How long is this course available for?
Our online course is here to stay
If this course is online, why is there a limit on numbers?
Whilst we are not limited by venue numbers, this course still consists of a considerable amount of interactive sessions with tutors which are strictly limited to 6 delegates in a session.
To ensure that delegates have maximum flexibility and a wide selection of dates and times, we need to ensure that numbers are strictly limited.
As there has been a high demand for this course, we are likely to meet this cap very soon, although we will do our best to ensure we can increase tutor number to hopefully add a few extra places when we can.
Does this course award the same accreditation as the face to face CMC course?
Yes, it is intended to deliver identical training to the classroom based option. Overall, our assessment results show slightly better performance on the theory elements and the same performance on the practical ones.
Module 1: Setting the Scene
- What is mediation: The principles and practise of a mediation specifically in relation to traditional dispute resolution
- Overview of the mediation process: Learning the 5 stage mediation process
- The Joint meeting
- Early stages of caucus (Setting the scene)
- Rapport Building
Module 2: Exploring and the Middle Stages
- Middle stages of caucus (Exploring)
- Active listening and communication skills
- Mediation Ethics
Module 3: Concluding the Mediation
- Late stages of caucus (Negotiating)
- Concluding the mediation: The types of agreements available and the benefits of each.
Module 4: Putting it all together
- Skills Practice: Taking a mediation the whole way through
- Registering and working as a mediator
- Practical Assessment: Externally assessed and delivered entirely online
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