CMC Registered Mediation Training - (Online Learning)

CMC Response to Covid-19 restrictions

As not everyone can attend face to face courses at the moment, the CMC is asking providers to deliver alternative courses via online learning. We are fortunate at NDR to be able to do so, having invested significant resources into our online training services as part of our business model and so are able to meet this challenge. Therefore whilst restrictions remain in place you are able to study your mediation training online and still receive CMC registration*

Key Facts

0% Finance Available

*You are now able to purchase any of our courses via 12 months interest free finance, just follow the book now link where you can choose finance as a payment option

Course Dates Available

This course consists of 3 modules

As per CMC regulations, you must attend an in-person assessment and training session. As such you effectively sit three modules with NDR, these include;

  • A self-guided theory module at your own pace
  • A zoom based practical module 
  • A 1 day classroom based assessment (with the option to attend an additional days in person training on the saturday)

You can choose from a choice of date combinations. 

Module 2: Practice of mediation

Sessions take place every week, usually on a Tuesday and Thursday evening. This allows a flexible approach that lets you fit training around you. 

Alternatively there is an option to sit all of the sessions in one go on the below dates. 

20th & 21st November (by Zoom)
6 Places Left

Module 3: CMC Preparation

11th & 12th December 2021 (Manchester)
8 Places Left
15th & 16th January 2021 (London)
9 Places Left

 This course is subject to different academic regulations to our face to face CMC Accredited course. please see those regulations here.

£675 less than our face to face CMC registered option

Course Overview

Taking place online with a single days assessment session to take place once restrictions are eased, on completion you will be an accredited Civil and Commercial Mediator; able to practice as such in both national and international disputes. 

Our course will develop skills in mediation, but it will also teach you a different approach to dispute resolution as well as some powerful new persuasive communication skills. The course meets all the requirements of the core training for CMC registration and is delivered as a mixture of practical hands-on sessions and taught content, all delivered by experienced and skilled mediation trainers.

All of our mediation trainers are practising mediators and have carried out not just private mediation sessions but have advised, designed and run government mediation services including work for the Office of the Public Guardian, the Ministry of Justice and the Court of Protection. They bring not just experience but a passion for mediation and our courses are widely considered to be the best mediation training available. 

As we do not make a profit on our mediation training we are able to offer significantly lower costs on our courses than many other providers; CEDR, Align mediation, Pro-mediate, London School of Mediation and UCLan.

When training with us, we provide far more than just a mediation course; you become a member of our family. How many other schools provide you with this level of onward support? 

What skills will I learn?

The most obvious skill is to conduct Civil and Commercial Mediation sessions! but we offer more than that, new skills you can expect to learn include;

  • Managing the mediation process effectively
  • Refine and learn new negotiation techniques
  • New communication skills
  • New ways of discovering information from hostile parties
  • Conflict resolution skills
  • The psychology of dispute
  • Act as an effective advocate in mediation sessions and ‘tricks’ we mediators use

How this course is delivered

The online course consists of three modules;

  • Foundations of mediation (Theory)
  • Practice of mediation (Practical)
  • Classroom based assessment day


The course content is identical to the classroom based course differing only in the method of delivery.

The foundations of mediation module is completed at your pace and is available as an online course area that guides you through the theory of mediation from the process, to the supporting law, to the ethics and professional requirements of practice.

This online area is available for you to work through at your own pace, and contains multiple methods of study including both reading material and video lectures as delivered on our class room based course. The only difference is that you are able to progress through this at your own pace and at a time that suits you.

As part of the foundations module, you will have a personal tutor assigned to you, who will be available to support your studies and help guide you throughout your studies. As such you will receive the same, if not more direct support than if you studies at our classroom based course.

The practice of mediation module is the practical component of our course and takes place over a single weekend via zoom or similar software.

This two day module will develop your practical mediation skills as well as providing opportunity to put these skills into practice within guided roleplay sessions. This session is conducted in groups of no more than six, and is guided by a practising and experienced mediator who will have conducted a minimum of 100 civil and commercial mediation sessions.

You will be assessed as part of the practice of mediation module and can opt to receive your accreditation at this point. This will allow you to work as an accredited mediator in the UK and further afield, but in order to seek optional registration with the Civil Mediation Council you will need to sit the classroom based assessment module.

The classroom based assessments take place on a variety of dates and locations throughout the year. During this day, you will conduct a practice roleplay under the guidance of our tutors to prepare for the assessment itself. Following this, you will undertake your assessment in the form of a mediation roleplay in groups of three.

This means that your group will perform three roleplays during the assessment with you playing a party twice, and the mediator once. You will be assessed only on your performance as the mediator, which is recorded and marked by one of our external examiners.

Following your successful completion of this assessment day, you will have met the training requirements for registration with the Civil Mediation Council in addition to NDR accreditation as a Civil and Commercial mediator.

How long is this course available for?

Whilst we do not have an end date projected currently, there is no guarantee that this course will remain available in the future. This will be subject to the CMC’s future approach to mediation training and the progression of the covid-19 pandemic.  

If this course is online, why is there a limit on numbers?

Whilst we are not limited by venue numbers, this course still consists of a considerable amount of interactive sessions with tutors which are strictly limited to 6 delegates in a session. 

To ensure that delegates have maximum flexibility and a wide selection of dates and times, we need to ensure that numbers are strictly limited. 

As there has been a high demand for this course, we are likely to meet this cap very soon, although we will do our best to ensure we can increase tutor number to hopefully add a few extra places when we can. 

Does this course award the same accreditation as the face to face CMC course?

Yes, it is intended to deliver identical training to the classroom based option. Overall, our assessment results show slightly better performance on the theory elements and the same performance on the practical ones. 

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