Workplace Mediation Conversion Training - Suitable for CMC Registration

Mediation Training with NDR is about more than starting a new career. It is about learning a new way of approaching every aspect of your professional and person interactions and making a difference in peoples lives, all whilst learning from the leading provider in the UK

Key Facts

0% Finance Available

*You are now able to purchase any of our courses via 12 months interest free finance, just follow the book now link where you can choose finance as a payment option

Course Availability

3rd October 2021 (Online-CMC suitable)
4 places left

Course Overview

Are you a mediator who wants to develop your confidence to resolve workplace conflict? Have you ever felt the complexity of workplace conflicts prevented you from offering your services in this sector?

As mediators, we often feel confined to our area of expertise: commercial, community, family, in-house, employment, etc.

The mediation skills we use are similar. The difference lies in the way we approach the mediation process.

NDR believes that our society needs more skilled workplace mediators to bring their expertise to organisations and the conflict that inevitably arises in the workplace between individuals and within teams. We have designed a Two-day certification (8 hours face to face, 8 hours online) to introduce you to the specificities of workplace mediation, and how you can manage the process in a constructive and confident manner.

Why develop workplace mediation skills with the NDR Workplace Mediation Conversion Course?

Workplace conflict can ravage a well-established organisation, distracting and distressing otherwise strong and efficient employees and management teams. Using mediation to address these situations can have a huge impact not only to employee relations and wellbeing, but ultimately to an organisation’s bottom line. Instead of skilled and valued employees leaving an organisation and possibly issuing Employment Tribunal claims against the organisation, conversations can take place in the safety of a mediation process to restore and maintain working relationships.

Being armed with the right approach to tackle these high-emotion and often multi-party cases can give mediators an edge and the right methodology to support organisations in their times of trouble.

If you would like to mediate in this field, and put your expertise to work in the service of employee and organisational well-being, this course is make for you.

What skills will I learn?

The most obvious skill is to conduct Civil and Commercial Mediation sessions! but we offer more than that, new skills you can expect to learn include;

  • Managing the mediation process effectively
  • Refine and learn new negotiation techniques
  • New communication skills
  • New ways of discovering information from hostile parties
  • Conflict resolution skills
  • The psychology of dispute
  • Act as an effective advocate in mediation sessions and ‘tricks’ we mediators use

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+44 (0)1274 754 000  or  Clerks@NDR-UK.com

 

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